ITIL4-DITS.AN1 ISBN: 978-1-64459-257-1
ITIL® 4 Leader Digital and IT Strategy
Navigate the complexities of digital transformations, handle disruptions, and drive success.
What you will be able to do
- Ability to create and implement digital strategies
- Lead digital transformation, driving organizational change and innovation
- Identify, assess, and mitigate risks involved with digital technology
- Adopt emerging technologies that align with organizational goals and objectives
- Define and use strategic metrics to measure progress and performance
- Knowledge of agile management techniques and their application in digital projects
- Understanding of governance frameworks and organizational structures suitable for digital businesses
- Cultivate innovation, manage innovation projects, and evaluate innovative ideas
- Assess an organization's readiness for digital transformation and identify areas for improvement
Intermediate Self-paced · 1 year access 4.4/5 (197 Reviews)
24 Hands-On LiveLabs
Practice real IT tasks in guided environments.
- Real environments
- Auto-graded
- No installation
01 / About
About This Course
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No credit card required
The ITIL® 4 Leader Digital and IT Strategy course is designed for those who are operating at a leadership capacity in IT organizations, or who are aspiring leaders. You will learn to use ITIL at a strategic level and use the practices to craft a strategy for your organization. The comprehensive ITIL4 Leader course covers all the key concepts of digital and IT strategy, digital disruption and transformation, digital and IT strategy notions in alignment with a continual improvement model, and strategic capabilities used through all stages of the digital and IT strategy journey. By the end of this course, you will have the skills and knowledge to pass the ITIL® 4 Leader Digital and IT Strategy certification exam easily.
02 / Lessons & labs
See exactly what you will learn and practice
Lessons
13 Interactive Lessons · 68 topics01 Introduction 3 topics +
- About this guide
- ITIL practices
- The digital and IT strategy context
02 Key concepts 10 topics · 2 LiveLab +
- Digital, information, operational, and communication technology
- Digital organization
- Digital business
- Digitization
- Digital transformation
- Products and services
- Tiers of strategy
- Business models
- Operating models
- Strategy and the service value system
2 LiveLab in this lesson — see the labs panel →
03 What is the vision? 4 topics · 3 LiveLab +
- Digital disruption
- Deciding on a balanced strategic focus
- Positioning tools for digital organizations
- Creating a vision
3 LiveLab in this lesson — see the labs panel →
04 Where are we now? 3 topics · 3 LiveLab +
- Environmental analysis
- Opportunity analysis
- Digital readiness assessment
3 LiveLab in this lesson — see the labs panel →
05 Where do we want to be and how do we get there? 3 topics · 3 LiveLab +
- Strategy planning
- Strategic approaches for digital organizations
- Strategy discussion and approval
3 LiveLab in this lesson — see the labs panel →
06 Take action! 4 topics · 2 LiveLab +
- How strategies are implemented
- Coordinating strategy and strategic initiatives
- Leading digital transformation
- Strategy communication and implementation
2 LiveLab in this lesson — see the labs panel →
07 Did we get there? 4 topics · 3 LiveLab +
- Key facts about measurement
- Measuring a strategy
- Instrumenting strategy
- Strategy review
3 LiveLab in this lesson — see the labs panel →
08 How do we keep the momentum going? 2 topics · 2 LiveLab +
- Long-term momentum: Ensuring organizational vialibilty
- Short-term momentum: Parallel operation
2 LiveLab in this lesson — see the labs panel →
09 Digital leadership 10 topics · 1 LiveLab +
- Digital mindset
- Communication
- Relationship management
- Education and learning
- Evaluating emerging technology and industry trends
- Agile management techniques
- Defining and using strategic metrics
- Orchestrating diverse environment
- Operationalizing strategy
- Business and technology management skills
1 LiveLab in this lesson — see the labs panel →
10 Managing innovation and emerging technologies 10 topics · 2 LiveLab +
- Definition
- Managing innovation is a strategic capability
- Managing innovation is a mindset and culture
- Innovation or adoption
- Achieving a balanced approach to innovation
- Formal approach to innovation management
- Characteristics of organizations with an innovative culture
- Building a culture that supports innovation
- Approaches to innovation
- Evaluating and adopting emerging technology
2 LiveLab in this lesson — see the labs panel →
11 Managing strategic risk 12 topics · 2 LiveLab +
- Definition
- Risk management in digital organizations
- Organizing risk management
- Using risk management to evaluate opportunities
- Risk identification
- The risk register
- Qualitative risk analysis
- Quantitative risk analysis
- Risk triggers
- Risk posture: Balancing the risks and rewards of digital technology
- Risk treatment
- Achieving a risk-informed mindset and culture
2 LiveLab in this lesson — see the labs panel →
12 Structuring for digital business 3 topics · 1 LiveLab +
- Governance
- Structuring the organization
- Transitioning from traditional to new organizational structures
1 LiveLab in this lesson — see the labs panel →
13 Conclusion +
Hands-On Labs Our edge
24 LiveLabs- Understanding the Wardley's Strategy Cycle
- Discussing the Service Value System
- Discussing Digital Disruption
- Understanding the Positioning Assessment Framework
- Discussing the Positioning tools for Digital Organizations
- Describing PESTLE
- Discussing Environmental and Opportunity Analysis
- Discussing Digital Readiness Assessment
- Understanding the Barrett Model (Part-I)
- Understanding the Barrett Model (Part-II)
- Analyzing Portfolio Optimization
- Discussing the Strategies for a Successful Digital Transformation
- Understanding Satir Change Model
- Discussing the Measurement and Reporting Practice
- Understanding the Planning and Evaluation Model
- Illustrating the examples of objectives, indicators, and metrics at different levels of management
- Discussing the Implementation of Strategy in Different Sectors
- Understanding the Cynefin Framework
- Discussing Digital Leadership
- Recognizing the Technology Adoption Lifecycle
- Discussing the Formal Approach to Innovation Management
- Discussing the Types of Risks
- Identifying the Different Types of Risks
- Understanding the Types of IT Service Providers
Labs run in your browser — nothing to install.
03 / Exam details
ITIL® 4 Leader Digital and IT Strategy Details
Gain hands-on experience to pass the ITIL 4 exam with the ITIL4 Digital and IT Strategy course and lab. The course and lab cover the digital strategy certification exam objectives and elevates the debate of ITIL principles to a strategic level among corporate and aspiring executives. With the ITIL certification course, students will learn a disciplined and flexible strategy to handle service management difficulties as well as how to maximize the value of their digital property in this course.
Questions
30
(per exam)
Duration
60 minutes
(per exam)
Passing Score
21
(on a scale of 30)
Exam Fee
USD 715.49
(per exam)
Delivered by
PeopleCert
(in-person or online)
Question Format
Multiple choice questions and case study
single/multiple choice, performance-based
Practice Tests
186 Practice Questions
(mapped to official exam objectives)
Certification
ITIL4-DITS.AN1
PeopleCert credential
04 / FAQs
Questions before you start
How to do ITIL 4 DITS exam preparation? +
You can easily prepare for this exam with a structured approach and some planning. Study the course material thoroughly to understand the ITIL framework and its application. Take practice exams that closely follow the exam objectives and are designed to simulate real exam situations. With consistent practice and a detailed study plan, you’ll pass the exam easily.
What is the passing score for this exam? +
You need to score at least 70% to pass this exam.
What is the ITIL 4 Leader Digital and IT Strategy certification cost? +
The certification exam cost is around $650.
What is the exam format? +
This exam has 30 multiple choice questions (MCQs).
What is the salary range of a certified Digital and IT Strategic leader? +
The average annual salary is anywhere between $100,000 to $140,000 annually depending on your experience and position.
Empower Your Leadership with ITIL
Lead towards a more agile and innovative digital future, and drive success.
- 1 year of full access
- 24 LiveLab included
- Certificate of completion
No credit card required